• Design, develop and convert training programs, utilizing the latest training techniques and technologies, to increase learning effectiveness.
• Partner with managers to identify learning needs, define timelines and requirements, and develop comprehensive programs tailored to different groups within the Business Unit (BU) department.
• Utilize Learning Management System (LMS) tools to identify, create, assign, and track the timely execution of training plans.
• Set up and manage training audiences, certifications, and courses, tracking in-class, online, onsite, and offsite training.
• Oversee course assignments, monitor completion rates, and inform managers when training is finalized.
• Take initiative to ensure work accuracy, applying existing methods to typical issues and escalating complex tasks to advanced personnel to assure projects are done in a timely manner.
• Input and organize content in the LMS, adhering to organizational structures and naming conventions.
• Continuously monitor how effectively learning has been transferred to employees.
• Trained in Agile and an Administrator in Metro LMS software.
• Develop and distribute reports as scheduled or requested.

• Create compelling course content, using video editing, cutting edge authoring tools, and additional technical and multimedia tools, by implementing instructional design methodology.
• Remain current in industry best practices and emerging Artificial Intelligence (AI) trends in content development and learning technologies.
• Facilitate health and wellness sessions

• Created engaging instructional material and learning activities such as instructional lead and self-paced performance support tools, eLearning tutorials, software simulations, and learning assessments using the latest authoring and video editing tools.
• Collaborated with management, department heads and staff to conduct thorough needs assessments to determine areas for employee improvement.
• Held weekly online onboarding and training sessions for small groups and individuals, providing support and mentoring across departments.
• Conducted research and collaborated with SMEs (subject matter experts) to identify target audience’s training needs and desired outcomes.
• Designed and generated the layout and learning supports such as work aids, flyers, and additional documents.
• Analyzed the effectiveness of the training, making sure that the staff was successfully utilizing what was learned.
• Set up and constructed corporate repositories in SharePoint sites to hold all corporate documents.
• Played a pivotal role in cultivating and sustaining a vibrant corporate culture, fostering employee well-being and engagement through initiatives like 15-minute mindfulness sessions and virtual game nights.

• Prepared and presented training on different educational methodologies, thinking processes, and ESL (English as a Second Language) strategies.
• Held seminars and coached clients in the realms of health and wellness, offering expert guidance on weight management, yoga, mindfulness, and holistic healing practices.

• Coordinated district ESL testing training programs including classroom scheduling, course registration, participation tracking and reporting, data management, materials management, logistics, staff support, and assisted with training facilitation as needed.
• In coordination with the leadership team for an Idaho school district, collaborated with all district stakeholders including building administrators, teachers, students and parents to develop L&Ds and trainings that were engaging and results driven.
• Produced a series of training and professional development initiatives to drive teacher performance resulting in an 8% increase in ESL scores districtwide.
• Organized and developed job aids and manuals for ESL administrative tasks and standard operating procedures (SOPs) for all teachers in the district, ensuring they were accurate and up to date.
• Coached, mentored, and provided effective feedback regarding teacher performance.

coaching

• Highly empathetic
• Active listener
• Excellent at building rapport
• Ability to give gentle feedback
• Diplomacy & EQ skills
• Constant evaluation of myself and the situation

Tech Skills